Meet Piper, Your AI SDR
What does generating pipeline look like when everything is automated and AI is doing the work? In this 30-minute virtual product reveal event, we answer that exact question and paint the vision for the future of pipeline generation.
Okay, hello everyone and welcome to our big qualified product reveal event.
Thank you for joining us.
We're so excited that you're all here with us today.
My name is Moira Rivera.
I'm the CMO here at Qualified and I am joined by the lovely Sarah McConnell VP
of demand
gen.
So let's get into it.
So Sarah, we have a ton of marketers here in the room with us today and we've
all talked
about kind of the couple of years we've had.
What's it like being a marketer right now?
It's been a crazy time to be a marketer.
I think we're all feeling that our teams are getting smaller.
Our budgets are getting smaller, but the one thing that does not get smaller is
our pipeline
targets.
That is still growing.
So the last couple of years, I think, is marketing leaders.
We've been really focused on efficiency.
How can we do more with what we have?
And while it's been crazy and difficult, there's also this really exciting time
with this emergence
of AI and we're trying to figure out how can we start to use AI to be better
marketers?
And that's exciting.
It's super exciting and I think as we look back at this last year in 2023, we
're all
getting our hands on AI technology.
We really leaned on AI to serve as our co-pilot.
So helping us be better at our jobs, helping us with our different tasks.
We just launched our co-pilot product the other week.
But what we're starting to see is this trend where AI can be a worker or an
agent that
runs on its own.
We've seen the emergence of things like an AI paralegal or an AI developer who
can be
completely autonomous.
What are your thoughts on this trend?
Well, of course I'm asking, how can we have AI for marketing?
What does that look like?
How does AI help marketing hit pipeline targets?
That is the big question I'm asking myself.
That's the big question on everyone's mind and that's what we're going to talk
about
today.
So let's jump into it.
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Hello everyone.
I'm Craig Swenzuru, founder and CEO of Qualified.
Here at Qualified, we're on a mission to help B2B companies generate more
pipeline.
Today, I'm incredibly excited to introduce major new product innovations
designed to help
CMOs generate more pipeline than ever before.
Before we dive in, let me give you a quick overview of today's launch event.
The entire program is going to run about 30 minutes.
I'll spend the first few minutes talking about the state of B2B marketing,
pipeline
generation, AI, and I'll unveil our major new product innovations.
Then I'll pass it over to our marketing leaders, Morin Serra, for a live mind-
blowing product
demo.
And then we'll finish up with our chief customer officer, Dan Darcy, talking
with our customers
to give their perspective on the news.
All right, let's jump in and talk about the current environment.
There's no question, it's certainly been a hard time to be a B2B marketing
leader.
And primarily that's because over the past 18 months, marketing budgets have
been cut,
marketing teams have gotten smaller, and SDR teams, the folks on the front
lines have
shrank.
B2B CMOs have really been put to the test because the one thing that hasn't
gotten smaller
are pipeline targets.
At the start of this year, we surveyed 500 B2B CMOs, and 88% of them said that
they have
bigger pipeline targets this year, and they have fewer resources.
And so what's that look like day to day?
Every CMO is staring at this.
It's a giant pipeline target.
It's usually a dashboard gauge in Salesforce, and you're asking yourself, am I
going to be
able to hit this target?
Or how am I going to hit this target with fewer people and fewer dollars in
last year?
And the delta between where you are quarterly date in your target is called a
pipeline gap.
And why is hitting your pipeline targets a never-ending challenge?
Why does it always feel like it's impossible to close this gap?
Because during good times, our CROs are higher and more AEs, and the pipe
targets increase.
And during difficult times, our budgets are cut, our people are cut, but the
targets remain
the same.
Does this sound familiar to you?
If so, you are not alone.
Every CMO and VP of DemandGen has this gap and feels this pain too.
In order to succeed in today's environment, CMOs have to think differently.
To hit our pipeline targets, we have to use new technologies to engage with
buyers in new
ways.
And of course, in 2024, we have to look to AI to change the way we work.
Where I live in San Francisco, we now have AI self-driving cars, and soon they
're going
to be in every city in America.
When you first see one of these self-driving cars, it is completely mind-bl
owing.
The car drives as perfectly as a human, and the people on the sidewalk, they
stare at awe
as the car goes by because there's no driver behind the steering wheel.
The AI is driving the car.
So I'm constantly thinking, if an AI car can drive me to the office in the
morning, and
do it reliably, safely, and cost effectively, you have to wonder, what can AI
do for my business?
What can AI do for my marketing team?
And it's not just basic marketing tasks like drafting a blog post or copy
writing.
I'm sure you're all doing that already.
But what about the bigger initiatives?
How can AI help me close this gap?
How can AI help me hit my pipeline targets?
That's what we're here to talk about today.
Now, early last year when the AI tsunami arrived with Chad GPT, it qualified we
asked ourselves
a big question.
The question that has shaped the products we're announcing today and every
product that's
on our roadmap for this year, and that question is this.
What does generating pipeline look like in a world where everything is
automated and
AI is doing the work?
What does that world look like?
And the answer to that question is a new set of technologies built in an
entirely new way
designed to help marketing teams generate pipeline in this new world.
And we call it pipeline AI.
As you all know, for the last 15 years, the go-to pipe gen motion was rooted in
what we
call marketing automation.
Marketers use forms on their websites to collect leads, and then they hired
human SDRs
to follow up with those leads, usually with a back and forth email, just trying
to get
to a meeting.
But now in the AI era, the new marketing automation, the new pipe gen motion,
it's called pipeline
AI.
It's a new set of technologies designed for today's world, and it's all using
the power
of AI.
Here's what it looks like.
Qualified pipeline AI is an entire AI platform that connects your website with
all of your
revenue systems, on top of which we've built next gen products designed for
pipe gen.
Intelligent live chat with a built-in AI co-pilot, AI chatbots that are fully
trained by your
company, frictionless meeting scheduling on your website for VIP buyers,
dynamic, and
marketing offers to supercharge conversion, and AI predicted buying intense
signals that
tell you who's in market to buy.
Pipeline AI is the pipe gen motion for the AI generation.
Now in just a few moments, we're going to show you how all of these
capabilities work
in harmony to supercharge pipeline generation.
But before we get there, we want to unveil something entirely new.
I'd now like to introduce you to the most capable SDR you've ever hired.
The SDR that's guaranteed to be at the top of your leaderboard.
The SDR that knows everything about your company and your go-to market.
The SDR that has memorized your entire CRM database and the millions of
interactions you've
had with your prospects and customers.
And the SDR that doesn't sleep, doesn't eat, and works 24 by 7 to generate you
pipeline.
Ladies and gentlemen, please say hello to Piper, your new AI SDR.
You can unleash Piper on its mission to generate pipeline for your company.
It has all the skills of an SDR.
It can engage website visitors.
It can answer product questions with insane accuracy.
It can qualify leads and accounts.
It can gauge buying interest on the fly.
It can dynamically present marketing offers and content.
It can generate real-time conversations with VIP buyers, and it can book
qualified meetings
for your account executives.
All 24 by 7 around the clock.
Piper is on a mission to generate pipeline for your company all the time.
And you can hire Piper, your new AI SDR, starting today.
As you're going to see in the demo, Piper will work seamlessly with your
existing SDR
team.
And it will allow you to scale so you can grow your pipeline without growing
your payroll.
And now we're going to show you Piper in action.
So what are we waiting for?
Let's get to the demo.
I'd like to welcome Sarah and Mora to show you Piper, the AI SDR, and the
entire qualified
pipeline AI solution in action.
Mora, Sarah, over to you.
Thanks, Craig.
So we're going to show you some super exciting stuff in today's demo.
First, we'll look at the back end of the qualified application and show you
everything
that makes this AI SDR Piper so intelligent.
Then we'll show you how Piper can proactively engage top-of-unnel visitors,
serve the marketing
offers, and hand them off to a sales rep.
Next up, we'll show you how Piper can trigger workflows in other apps and take
action on
AI intent data.
And then we'll show you Piper proactively engaging a target buyer and getting
them into
their pipeline.
Last but not least, we'll wrap it up with analytics.
To show you how Piper is moving the business forward.
So let's dive in.
Okay, so qualified as designed to engage in convert valuable website visitors
into
pipeline.
And today we're going to show you how you can set Piper loose on your website
to generate
pipeline 24/7 around the clock.
But before I show you Piper in action, let's take a step back.
Let's look at how you onboard Piper and teach it all about your visitors and
your business.
Well, to begin, here's what Piper sees.
Piper has a bird's eye view of every single person who's on your website at
this exact
moment.
And Piper has a clear picture of who these visitors are.
You can see visitors by segment so it can cruise through and know which buckets
they
fall into.
For instance, it can see there are some visitors on the site right now who work
at a target
account.
And there are some visitors that are showing high in 10 and even visitors who
have arrived
by clicking through a paid ad and so on.
But not only can Piper see visitors at this 30,000 foot view, Piper also has an
insane
amount of knowledge on each unique visitor.
So let's take a look.
Though we need to one visitor, it can see a ton of information about this
person.
On the left, it's the visitor 360.
Now this is jam-packed with data about this individual and their account pulled
in from
all of your different go-to-market systems like your Salesforce CRM and your AB
M platform.
Then in the middle, Piper can see exactly what this visitor is doing at this
very moment.
It sees every click, every scroll, and every mouse movement.
And right below that, it can see all of this visitor's browsing history,
including what
drove them to the site.
Talk about 2020 vision.
This level of insight is absolutely insane and Piper can see it all.
This information gives Piper all of the context it needs to have really
personalized interactions.
Now that we know what Piper can see about your visitors, let's explore how we
've coached
Piper to talk and act.
So we'll head over to our AI studio.
You know how you onboard new sales reps and send them through bootcamp?
Well, we do the exact same for Piper.
Here we've added all of our relevant marketing content, our most valuable web
pages, plus
snippets of our most important messaging in FAQs.
Piper's constantly reading this information to stay up to date with the latest
and greatest.
There's also a testing ground here, so we can see how Piper would answer
questions, review
its historical responses, and you can provide feedback on how it's doing.
This whole onboarding mechanism is what helps Piper be knowledgeable about your
business
and on message in every single response.
As marketers, this gives you a ton of confidence that your buyers are having a
positive experience
and Piper's out there representing your brand really well, which is super
important.
But in order for Piper to be effective, it needs so much more than good
messaging.
Piper needs goals.
It needs to have clear objectives and know how to handle different visitors.
So here's where we set that up.
You can see here that we've built a goal for top of funnel visitors to share an
offer
and then route to a rep when the time is right.
But for high-end 10 buyers at target accounts, get a meeting on the book.
These goals are really the driving force behind Piper's behavior.
Okay, so now we've looked at what Piper sees about your visitors and how we've
trained
it for greatness, but there's one more thing.
Piper has to work in concert with how your business operates.
So first up, let's look at routing.
Because we're so deeply connected to Salesforce, Piper knows which sales reps
are attached
to any lead, contact, or account.
And when it's time to route conversations or book meetings, Piper knows in
milliseconds
who to hand off to.
This level of sophistication ensures that Piper is working with your business
operations
and not against them.
The last thing you need is an AISDR routing conversations to the wrong reps or
booking
meetings with the wrong AEs.
Not here, not with Piper.
Okay, so let's go one step further and look at workflow automation.
This is where you can tell the app where to send information and track
different events
so that your team and Piper can take action.
Okay, so let's recap what we just saw.
We showed you everything Piper sees about your website visitors.
Plus, we showed you what Piper knows about messaging and goals.
And last but not least, we talked about how Piper can pull data from and push
data to
other systems to work in concert with your marketing operations.
Okay, so Piper is ramped up and ready to go.
C.L. Piper can nurture top-of-the-thunnel visitors and serve as co-pilot with a
human
SDR.
So here we are on the website.
Molly, a senior manager of finance, is visiting the site for the first time.
In the background, a ton of stuff is happening.
Piper is immediately identifying Molly and knows that she falls into their
target account
segment.
That means this is a visitor Piper wants to engage with.
So it greets Molly with a friendly message, welcoming her to the site.
And because Piper is observing all of Molly's engagements with the website, we
call this
digital body language, it knows Molly is browsing around and looking to learn
more about travel
cards.
And check this out.
Piper sends her a nudge at exactly the right moment.
And not just any nudge, it's not just "Hey Molly, are you there?"
But a relevant message that is referencing the exact page that she's on.
So of course Molly bites.
And she's looking for more resources.
Now, Piper is putting that training to work.
Remember earlier how we onboarded Piper and taught it our entire sales playbook
Well, in the background, it's running through all of that content and serving
up the most
relevant pieces.
If I'm a marketer watching this conversation, I'd be proud with how Piper is
responding.
Perfectly on message.
And remember those goals we outlined for top-of-the-funnel visitors like Molly?
We had told Piper to serve top-of-the-funnel visitors offers to move them down
the funnel.
And check this out.
The AI just analyzed all the offers that they have in market, from webinars to
free trials,
and serves Molly the perfect offer.
It's doing its job and achieving its goals.
Piper is moving Molly down the funnel and giving her more familiar with their
brand.
But we set one other goal for top-of-the-funnel visitors.
Goal number one was serve up relevant content.
Check.
Goal number two, handoff to a rep for live chat.
So watch this.
Piper knows Molly is ready for a live conversation.
And not a conversation with just anyone.
She's got to talk to the right rep.
So how does it know who to route Molly to?
Piper is reading Salesforce and identifying the rep on her account.
It's Lauren.
And just like that, Piper achieves goal number two.
It's successfully handed this top-of-the-funnel visitor off or a live chat.
So now, let's look back into qualified application.
This is what Lauren, the human sales rep, sees from her point of view.
Molly has been routed to her for a live conversation, and Lauren is ready to
jump in.
But is Lauren on her own?
Absolutely not.
Piper is by her side writing shotgun.
Clicking into the visitor, Lauren too can reference all of that valuable
visitor 360 information
and see all of that rich data from their go-to-market systems.
And of course, Lauren can see the live view.
And she can see the exact conversation Molly had with Piper.
Lauren has all of the context she needs and she's ready to jump in.
So Lauren says hello to Molly.
And right off the bat, Piper is an incredible co-pilot.
Lauren can look to Piper to suggest responses.
And Piper tabs into its training, serving up answers and helping Lauren be
perfectly
on message without having to waste valuable time sifting through resources.
Lauren can even lean on Piper to expand short bullets into elegant responses,
helping Lauren
be quick in her responses.
But that's not all.
Piper can even guide Lauren to be on tone, tuning her responses to strike the
perfect,
friendly, and professional cord.
Lauren's got Piper writing co-pilot, it's every SDR's new best friend.
Now when the moment is right, Lauren wants to offer that white glove experience
Lauren can even upgrade to a live video call.
This is how you can add a human touch for your VIP visitors.
Okay, so let's recap what we just saw.
Piper identified this visitor Molly and monitored her browsing behavior so that
it can engage
her with a contextual message at the exact right time.
Then, Piper intelligently answered Molly's questions, and it achieved its goals
Piper knew it was on a mission to serve Molly relevant offers and hand her off
to a sales
rep when the time is right.
And it did just that.
But that's not all.
Piper knew who to route Molly to, the sales rep on her account, and then served
as Lauren
the human SDR's co-pilot, helping her have fast, efficient conversations.
Piper is doing a ton of heavy lifting to engage and nurture this account, plus
working beautifully
with the sales rep.
Talk about a dream team.
But of course, that's not all.
We're just getting started.
Okay, so now it's time to talk about how Piper can trigger workflows and take
action
on your data.
Okay, so now that Molly is then bopping around the side and interacting with
Piper and its
team, this account Autodesk, it's totally heating up.
Here we are in AI Signals, where we can see which accounts are showing buying
intent and
who to take action with.
This is super valuable information that can really guide your outbound team.
And remember those workflow automations we referenced earlier?
Thanks to that automation, Qualified can push this AI intent data into any
system, including
sales engagement platforms like GONG, Clary, Salesoft, or Outreach.
So now the reps in the Autodesk account have a task to start swarming this
account.
That interaction Piper had with Molly has now fueled a full-on account-based
motion.
So the sales team starts sequencing this account and check this out.
Let's see how Piper can help convert this account into Pipeline.
The number one buyer on this account, the CFO Mark, just click through an email
and land
it on the site.
So of course, Qualified instantly identifies this visitor, so it's time to roll
out the
red carpet.
First up, you'll see that Mark receives a hyper-personalized marketing offer,
inviting
him to an exclusive CFO wine tasting series.
Qualified is doing so much more than what's happening in the right-hand corner.
It's completely transforming the website and optimizing it for conversion.
And it's serving up relevant offers just for Mark to capture his attention and
improve
his likelihood of engaging.
But that's not all.
Qualified completely transforms calls to actions across the site.
Check this out.
The main CTA in the hero now says "book a demo."
For non-target accounts, it's a contact S button, but not for Mark, because he
's a high-intent
target buyer.
So Qualified gives him a direct path to meet with sales.
This button quickly surfaces the calendar of Mark's account team for him to
book a demo,
talk about quick, easy meeting scheduling.
This is a totally frictionless website experience for Mark.
But Mark doesn't buy it yet on the marketing offer or the meeting.
But this is where Piper shines and is ready to work.
As you know, Piper has all of the relevant information at its AI fingertips.
Mark is the number one buyer at their target account Autodesk.
His account is heating up and showing intent.
We've been outbounding with this account.
And Mark just clicked through an email.
Piper even knew the exact content of that email right down to which link Mark
clicked.
Zooming into the bottom right-hand corner, you can see that proactive
personalized greeting
from Piper.
And of course, it's watching Mark interact with the site.
So as he browses around the site, Piper gives him that friendly nudge at
exactly the right
moment with a super-contextual message.
Observing his digital body language, plus that coaching is helping Piper catch
Mark's
eye.
And look at this, Mark engages.
Mark has some questions about system integrations.
Oof.
This could be a big ask for a newly onboarded STR, but not for Piper.
Piper is so knowledgeable about all of your content, so it doesn't shy away
from hard
questions.
And there's no wait time for Mark either.
Piper has a fast, completely on message response.
But onboarding we did is totally paying off.
And remember, Piper is on a mission to accomplish its goals for high-intent
visitors at Target
Accounts to book a meeting.
Piper doesn't just answer the questions.
It's not just a Q&A chatbot.
It is so much more than that.
Piper keeps the conversation going.
Piper moves it along smoothly, and when the time is right, invites Mark to book
a meeting.
And you guessed it, not just a meeting with anyone, but a meeting with the
exact right
combination from the account team.
Piper is instantly referencing Salesforce and pulling in the AE and the SE on
this account
and cross-referencing their calendar availability.
And boom, check this out.
Mark books a meeting for a demo and is ready to rock.
Okay, that was a lot, so let's recap that sequence.
Qualified completely transformed the website experience for Mark with
personalized offers
and buttons.
Then Piper instantly identified this visitor and knew he worked for a Target
account.
Piper read the whole email that Mark was sent and knew what Link Mark clicked
on.
Piper watched his browsing behavior and engaged at the perfect moment with a
contextual message.
Piper answered questions intelligently and kept the conversation going.
But most importantly, Piper booked a sales meeting with the exact right folks
on the
account team.
Piper just generated Pipeline.
It's totally incredible.
Awesome.
Okay, so last but not least, let's talk about business impact.
Piper is doing a ton of work.
It's having conversations, it's capturing leads and it's booking meetings, and
it's
doing all of this 24/7.
And you can see the impact.
You can see how Piper in concert with your SDRs is maximizing Pipeline from the
website
without adding any headcount.
This is Qualified Pipeline AI in action.
It's using AI and automation to maximize Pipeline.
This is the future of Pipeline Generation.
Back to you, Craig.
More and Sarah, thank you.
Wow, that was an incredible demo.
We just saw the future and we just saw Pipeline AI in action.
And who was working overtime to generate Pipeline?
It was Piper, the AI SDR, who was making it all happen.
Piper works in concert with your existing team and helps you scale your PipeGen
program
and hit your targets without needing to hire more people.
This new technology is absolutely mind-blowing and it's clearly the future of
PipeGen for
marketing teams.
I'd like to reiterate that the entire Pipeline AI solution that we're showing
you today
is generally available this quarter and you can hire Piper, your AI SDR,
starting today.
Now, how have we gotten here?
Well, over the past six months, we've been working with hundreds of customers
who have
been using Qualified Pipeline AI in all this new technology.
They're reporting five times the amount of engagement from their target buyers,
double
the Pipeline source by their marketing team, and all of this with 50% less
effort from
their SDR teams.
That is insane.
So, let's hear how it's going from the pioneers who are making it happen.
Dan, over to you.
Thanks, Craig.
I'd like to welcome Joe Leverson, Marketing Leader at GAMA, the world's number
one communications
platform and an incredible Qualified customer.
Thanks for joining us today, Joe.
Hey, Dan.
It's great to be really excited to take part and thanks for having me.
Of course.
Now, Joe, you've always been on the forefront of innovation and your team has
fully embraced
using an AI SDR to generate Pipeline.
How's it going?
It's going really well, phenomenally well.
We launched them with Qualified AI, SDI in February, and from then it's really
helped
us to scale our efforts, generate that Pipeline and make a great impact on the
organization.
So, yeah, it's going great.
Now, what value does this AI SDR bring to you?
Well, lots, lots, lots.
It helps us to, like I said, scale what we do.
I mean, we've always taken conversion rate optimization seriously, and it's
something
with Qualified AI, SDR, we can take that personalization to the next level.
It helps our reps do more.
We know that we've got an SDR that can have really complex conversations about
multiple
product sets all the time.
It can handle complex conversations, questions from IT directors, CISOs, all
that sort of
buying suite, Atty's, and a really sort of scaled way.
It's phenomenal.
Yeah, and of course, I'm sure it brings you the most important value, which is
more pipeline.
Right?
Yeah, yeah.
Nonstop, I'm one of those nerds that when I'm building experiences, I set
myself up as
a reminder and a notification when something good happens, and my inbox is
glowing up.
So I get notifications that we put readings in in the morning, in the evening,
on a Saturday,
on a Sunday morning, and my inbox is piling up with all of these.
So yeah, it helps us to read our most engaged, high priority businesses that we
want to target,
and it's there working them and jumping in with the right sort of messaging at
the right
time, and handling those complex conversations, like I said, Atty's, and really
convincing
and compelling, like, I love hearing that.
Now, Joe, you've been a longtime user of marketing automation, and you've had a
huge
team of human SDRs.
Now fast forward to today, you move forward.
You're using now qualified pipeline AI, and you just hired your first AI SDR,
and now
I hear 85% of your leads are coming through qualified.
That is insane.
Can you tell me more?
Yeah, yeah, yeah.
It is a crazy statistic.
But, you know, we've put a lot of effort into our website, something we're
really proud
of, a lot of search engine optimization activity, eight search, and we're
driving a lot of
interested traffic there.
And you're right, been a customer for quite a while.
At one point during COVID, we had roughly about 20, 25 reps on site working
with platform.
Now we're down to a handful of really talented guys on that.
And qualified A SDR enables us to really get the most out of qualified, out of
our investment
in all the demand generation activity we're doing.
Because like I said, it's someone who can somewhat a qualified A SDR that is
always working
the site and always working the top priority visitors for us.
So night and day, a journey away from your form based convert here, please,
hear back
from whenever we can get you to live instant Q&A with, you know, a really well
developed
bit of software that's helping us to convert.
Thanks, Joe.
That was awesome.
Now we have another incredible marketing leader with us today, Scott Holden,
the chief marketing
officer at Brex.
Welcome, Scott.
Thanks for having me, Dan.
Excited to be here.
Well, Scott, what's it like being a CMO right now?
Well, I think time is as challenging as ever to be a CMO right now.
We're being asked to do more or less just like every function across companies.
And we're under a lot of pressure to own more of the customer journey than ever
And while we're taking on more and more, those pipeline targets aren't getting
any
smaller.
So tons of pressures on marketer these days to try and figure out ways to be
more effective.
If I had a nickel for every time I heard two more with less, I'd be not here.
But hey, as a CMO, how are you thinking about AI?
I mean, I don't know if there's a topic that I'm going to be thinking about
anymore than
AI.
It's on everybody's brain right now.
The potential for AI is just enormous.
Obviously, we all see the opportunity to automate more things, be more clever
about how we stitch
customer data together, use AI to do all kinds of things.
And so my view, if you're a CMO today and you're not thinking about AI,
something is
very, very wrong.
Well, you saw today that we launched Piper, the AISCR.
What are your thoughts on that?
I'm super excited about it.
I've been a qualified customer in the past, and I've gotten to know the
technology over
the years.
And what I love about qualified is that you all are just staying on top of the
trends.
And in particular, you're taking concepts like AI, which show so much promise.
But often I think a lot of us marketers are saying like, is it real?
How do we use it?
We're making it real, tangible, and helping us scale, helping our marketing
teams be around
24/7.
I love that we've got all this traffic on our website.
People want to have conversations.
You empower that.
You not only make it easy for all of our employees to have conversations, but
now with this new
AI powered Piper, we're going to be available 24/7 in Piper's.
From what I've seen, pretty darn smart.
Well, I mean, it's awesome to hear that you just became another qualified
customer last
month.
Why did you invest in qualified pipeline AI?
Well, I'm a repeat customer.
So I've been a fan for years, and I recently joined Brex about seven months ago
And as soon as I got here, we didn't have any technology like qualified.
And so my first thought was, we got to get you guys back engaged.
And the thing I love about you is that you keep innovating.
You're doing with the platform, especially around AI.
I think you guys have just been super smart about it.
And I love the pace of innovation.
So I'm seeing things like Piper come out on a regular cadence from you all.
You're ahead of the curve and you're making it practical and real.
So I'm thrilled to be a partner with you.
You all listen to the feedback that I have and give and you're moving fast.
Exactly what we look for.
Well, I mean, thanks again.
I always love getting your perspective sky.
And when we look back a few years from now, I think AI will be the largest sea
change
we've seen in decades.
Thanks again.
Back to you, Craig.
Thanks, Dan.
It is so incredible to hear how our customers are already out there using
pipeline AI
to turbocharge pipeline generation.
Today, we saw a ton of innovation with qualified pipeline AI and Piper, your
new AISTR.
As we discussed, the qualified pipeline AI solution that we showcase today is
generally
available this quarter and you can hire Piper starting today.
Thanks so much for tuning in and we'll see you in our next product launch.
Have a great day.
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